Coronavirus ADVISORY/RESOURCE PAGE
IMPORTANT ANNOUNCEMENT - UPDATE
The following is an important announcement regarding services provided at Siskin Children’s Institute.
The Early Learning Center will continue to be closed for business through Friday, May 29, 2020.
Developmental Pediatrics and Therapy Services in both our Chattanooga and Nashville locations will begin offering limited in-person appointments beginning Monday, June 1, 2020.
Institute leadership, with the guidance of our medical and therapy teams is developing a plan to transition to in-person medical and therapy services in the coming weeks. We will implement precautionary/sanitation protocols, staff training, and patient traffic flow measures to protect our patients, families, and staff. This will be a multi-phased approach to mitigate risks associated with COVID-19. Phase one of this plan will be announced in the coming weeks.
We will continue to provide medical and therapy services, including applied behavior analysis and home and community-based early intervention therapy, via tele-health during this time.
Health Advisory - Policies and Procedures
As the Coronavirus/COVID-19 has become a national concern, Siskin Children's Institute has initiated a health advisory to monitor and plan for future scenarios. Below are the precautionary measures we are taking to ensure the safety and well-being of our staff and those served by the Institute.
Please review this information and visit this site regularly for updates regarding this health initiative. Follow us on facebook, instagram, and twitter and check out our blog for additional updates, tips, and resources.
· Signs are being placed at all entrances to the building for all guests/patients to see before they enter with questions that will help us identify any potential concerns.
· Informational handouts have been created for all families served by SCI encouraging them to keep children at home and cancel home or center-based appointments if they or their children are experiencing fever, cough or acute respiratory symptoms.
· We are increasing routine environmental cleaning including all frequently touched surfaces such as counter tops, doorknobs, elevator buttons, bathrooms, light switches, etc.
· All employees are asked to be proactive in practicing proper hygiene both at work and at home. See below for health tips.
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular house hold cleaning product.
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
If soap and water are not readily available, use an alcohol-based hand sanitize that contains 60%-95% alcohol.
Limit contact with others, including handshakes and hugs.
· All employees have been encouraged to stay home if they experience symptoms of acute respiratory illness and asked not to return until they are fever free, without the aid of fever-reducing medicines.
· Effective immediately, Blue Cross Blue Shield has released the following:Prescription Refill Process for the Siskin Center for Developmental Pediatrics. During our temporary closure of the Institute all prescription refills and patient inquiries can be made via our HIPAA compliant Athena Patient Portal located on our website or by leaving a message via (423) 490-7734 (Nurse Line).
Our medical team is monitoring these systems in real time. If you leave multiple messages, or messages via both the portal and the phone number listed above this may delay our response due to the high volume of requests. After a refill request has been made, check with your pharmacy in 24-48 hours for your refill before you call again.
The Athena Patient Portal is available via a link in the footer of this website and several links on our Developmental Pediatrics page. Still having trouble? Here is a direct link to the Athena Patient Portal. Please make sure to have your login and password ready.
Testing and treatment will be covered. If an employee thinks they’ve been exposed to or have coronavirus, they should pursue testing and treatment just as they would for any other illness. We won’t require pre-authorization for FDA-approved COVID-19 tests or treatments deemed appropriate by the employee’s provider, even if they’re experimental. They’ll be covered at the level of their usual benefits with the normal member cost-share.
We will continue to be proactive and make any adjustments necessary to ensure the safest environment possible for our employees, patients, families, and guests. Please visit this site regularly for updates regarding this health initiative.
HOW TO PROPERLY WASH
By Michelle Boyd, Registered Nurse at Siskin Children's Institute.
Watch this video for proper instruction on how to wash your hands during the Coronavirus pandemic. This is not only a good practice for our current environment, but a good idea to continue to protect you and your family from illness.
For information and additional communications from Chattanooga-Hamilton County Health Department please utilize the following resources.
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For information and additional communications from Nashville-Davidson County Health Department please utilize the following resources.
For information and additional details to protect your home, the workplace, or in your community from the Tennessee Department of Health and other TN programs please utilize the following resources.
TALKING TO & PROTECTING YOUR CHILDREN
Below are some additional resources for parents to protect your children, including those to help talk to your children about the Coronavirus. Please visit our site regularly for updates and check out our Blog page for additional resources not found here.
SHARE YOUR RESOURCES
Know of any information or resources families could utilize? Please share them with us by emailing them to firstname.lastname@example.org and we will consider including them on this page or sharing via our social networks. Thank you.