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Coronavirus ADVISORY/RESOURCE PAGE


IMPORTANT REINTEGRATION PLAN INFORMATION

The Early Learning Center (ELC) will reopen its doors for business on Monday, June 15, 2020.
Temporary business hours for the ELC will be from 8:00a to 5:00p.

In order to reopen the ELC, we have enhanced our safety and health measures to help mitigate the potential risk of COVID-19. These enhanced safety measures were developed based on the guidance provided by the CDC as well as other guidelines issued at the state and local levels. All parents and families will receive packets with detailed information regarding our COVID-19 safety measures to protect their children and our staff.

Developmental Pediatrics and Therapy Services in both our Chattanooga and Nashville locations are now allowing limited in-person services by appointment only. Walk-ins are currently not available and access to our clinics is only allowed if you have passed our comprehensive screening process, detailed in patient appointment communications. If you have questions or need to schedule an appointment please call. 

Telehealth Services Available! We continue to provide medical and therapy services, including applied behavior analysis and home and community-based early intervention therapy, via tele-health during this time. Contact your provider for a referral today or visit our telehealth page for more information.

Institute leadership, with the guidance of our medical and therapy teams has implemented a for precautionary/sanitation protocols, staff training, and patient traffic flow measures to protect our patients, families, and staff. This is a multi-phased approach to mitigate risks associated with COVID-19. Phase one of this plan has already been executed and all patients, families, and staff have been notified or trained. We will announce enhancements to our reintegration plan over the next weeks and months based on the guidance provided by local and state health departments and the CDC. 


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Reintergration Precautionary Plan

Siskin Children's Institute has initiated a Coronavirus/COVID-19 reintegration plan as we begin to open our programs back up to the public. Below are the precautionary measures we are taking to ensure the safety and well-being of our staff and those served by the Institute. 

Please review this information and visit this site regularly for updates regarding this health initiative. Follow us on facebook, instagram, and twitter and check out our blog for additional updates, tips, and resources.

  • Signs are being placed at all entrances to the building for all guests/patients to see before they enter with questions that will help us identify any potential concerns.

  • All patients, students, and families will be required to pass a multi-symptom screening process before entering the clinic or school based on the guidelines outlined in our precautionary and safety plan.

  • Informational handouts have been created for all families served by SCI encouraging them to keep children at home and cancel home or center-based appointments if they or their children are experiencing fever, cough or acute respiratory symptoms.

  • We are increasing routine environmental cleaning including all frequently touched surfaces such as counter tops, doorknobs, elevator buttons, bathrooms, light switches, etc.
All employees are asked to be proactive in practicing proper hygiene both at work and at home. 

See below for health tips.


Avoid close contact with people who are sick.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Cover your cough or sneeze with a tissue, then throw the tissue in the trash

Clean and disinfect frequently touched objects and surfaces using a regular house hold cleaning product.

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use an alcohol-based hand sanitize that contains 60%-95% alcohol.

Limit contact with others, including handshakes and hugs.

All employees will be screened daily and will be required to stay home if they experience symptoms of acute respiratory illness. Employees will not be allowed to return to work until they are fever free, without the aid of fever-reducing medicines, in accordance to health department guidelines. If an employee is required to stay home their work area will be sanitized and closed- off based on the guidelines outlined in our precautionary and safety plan.


Effective immediately,
Blue Cross Blue Shield has released the following

Prescription Refill Process for the Siskin Center for Developmental Pediatrics. During our temporary closure of the Institute all prescription refills and patient inquiries can be made via our HIPAA compliant Athena Patient Portal located on our website or by leaving a message via (423) 490-7734 (Nurse Line).

Our medical team is monitoring these systems in real time. If you leave multiple messages, or messages via both the portal and the phone number listed above this may delay our response due to the high volume of requests. After a refill request has been made, check with your pharmacy in 24-48 hours for your refill before you call again.

The Athena Patient Portal is available via a link in the footer of this website and several links on our Developmental Pediatrics page. Still having trouble? Here is a direct link to the Athena Patient Portal. Please make sure to have your login and password ready.

Testing and treatment will be covered. If an employee thinks they’ve been exposed to or have coronavirus, they should pursue testing and treatment just as they would for any other illness. We won’t require pre-authorization for FDA-approved COVID-19 tests or treatments deemed appropriate by the employee’s provider, even if they’re experimental. They’ll be covered at the level of their usual benefits with the normal member cost-share.

We will continue to be proactive and make any adjustments necessary to ensure the safest environment possible for our employees, patients, families, and guests. Please visit this site regularly for updates regarding this health initiative.


HOW TO PROPERLY WASH
YOUR HANDS

By Michelle Boyd, Registered Nurse at Siskin Children's Institute.

Watch this video for proper instruction on how to wash your hands during the Coronavirus pandemic. This is not only a good practice for our current environment, but a good idea to continue to protect you and your family from illness.


CORONAVIRUS RESOURCES



Hamilton County 

Health Information

For information and additional communications from Chattanooga-Hamilton County Health Department please utilize the following resources.

Phone: 423.209.8383

Hamilton County Health Department

City of Chattanooga COVID-19 Updates Page

Times Free Press Coronavirus New Page 

(No Subscription Necessary)


DAVIDSON COUNTY 

HEALTH INFORMATION

For information and additional communications from Nashville-Davidson County Health Department please utilize the following resources.

Phone: 615.340.5616

Davidson County Health Department

Nashville COVID-19 Response Page

Nashville Chamber of Commerce Coronavirus Resource Page

Tennessee  

HEALTH INFORMATION

For information and additional details to protect your home, the workplace, or in your community from the Tennessee Department of Health and other TN programs please utilize the following resources.

Vanderbilt Kennedy Center Autism Resources/Webinars

Tennessee Department of Health

NATIONAL 

HEALTH INFORMATION

For information and additional details to protect your home, the workplace, or in your community from the Center for Disease Control and Prevention please utilize the following resources.

CDC Coronavirus Info

FAQ about Coronavirus

CARES Act Info




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TALKING TO & PROTECTING YOUR CHILDREN

Below are some additional resources for parents to protect your children, including those to help talk to your children about the Coronavirus. Please visit our site regularly for updates and check out our Blog page for additional resources not found here.

Talking to Children About Coronavirus/COVID-19 - AACAP

What I'm Telling My Kids About COVID-19 - CNN

Information for Families of Children with Special Health Care Needs -HealthyChildren.org

Coronavirus Resources - American Academy of Child & Adolescent Psychiatry (AACAP)

COVID-19 Impact on Children & Pregnant Women - American Academy of Pediatrics

Playing with Plants - How to Engage Your Child in Sensory Play with Natural Materials


SHARE YOUR RESOURCES

Know of any information or resources families could utilize? Please share them with us by emailing them to info@siskin.org and we will consider including them on this page or sharing via our social networks. Thank you.